Why did I receive less than the amount I transferred?

Some banks need corresponding or intermediary banks to process wire transfers, and this may incur additional charges. The intermediary bank will deduct the fee from the transferred amount, which is why the amount you receive on your Qovex account is less than the amount you sent. The fee charged on our end is always stated in the “Transactions” section on your account. For more details on intermediary bank fees, please contact your bank.

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