What do you mean by trading halt?

It means we’re disabling new orders and cancelling existing orders for all pairs of the affected cryptocurrencies. Holding and withdrawals, however, remain enabled after the deadline.

How do I know if I own the affected crypto?

We always take special care to notify users who hold the affected cryptocurrencies. We also encourage you to check your portfolio in your dashboard or the Qovex app whenever you see a notice informing you of trade halts.

Why are you halting the trading of certain crypto?

The specific factors behind trade halts vary depending on the cryptocurrency and regulatory landscape. At Qovex, we have established a comprehensive framework that allows us to continually assess the cryptocurrencies we offer. This assessment takes into consideration the ever-changing regulatory environments and the corresponding obligations they entail. Consequently, there may be occasions when adjustments to our crypto offerings are necessary.

What happens if I hold the crypto in question after the deadline?

You’ll still be able to withdraw the tokens by transferring them to an address that supports them, either to your personal wallet or to another exchange.

Can I still sell them after the deadline?

No, selling them on Qovex after the announced deadline is not possible, you’re only able to withdraw the tokens afterwards. If you wish to sell your tokens on Qovex, you must do so before the deadline.

What happens to my pending orders when the deadline passes?

If you have any orders pending when the deadline passes, all of your orders are cancelled. Make sure you check your order status and complete any pending orders before the deadline.

Can I still see my trade history of the affected crypto?

You will still have full visibility of your trade history for the affected cryptocurrency pairs, even though trading is currently disabled.